feat: show restricted chats and suspicious treatment updates (#5056)

Co-authored-by: pajlada <rasmus.karlsson@pajlada.com>

CHANGELOG.md

@@ -4,6 +4,7 @@
 
 - Major: Allow use of Twitch follower emotes in other channels if subscribed. (#4922)
 - Major: Add `/automod` split to track automod caught messages across all open channels the user moderates. (#4986, #5026)
+- Major: Show restricted chat messages and suspicious treatment updates. (#5056)
 - Minor: Migrate to the new Get Channel Followers Helix endpoint, fixing follower count not showing up in usercards. (#4809)
 - Minor: The account switcher is now styled to match your theme. (#4817)
 - Minor: Add an invisible resize handle to the bottom of frameless user info popups and reply thread popups. (#4795)
@@ -59,6 +60,7 @@
 - Bugfix: Fixes to section deletion in text input fields. (#5013)
 - Bugfix: Show user text input within watch streak notices. (#5029)
 - Bugfix: Fixed avatar in usercard and moderation button triggering when releasing the mouse outside their area. (#5052)
+- Bugfix: Fixed moderator-only topics being subscribed to for non-moderators. (#5056)
 - Dev: Run miniaudio in a separate thread, and simplify it to not manage the device ourselves. There's a chance the simplification is a bad idea. (#4978)
 - Dev: Change clang-format from v14 to v16. (#4929)
 - Dev: Fixed UTF16 encoding of `modes` file for the installer. (#4791)

src/Application.cpp

@@ -35,6 +35,7 @@
 #include "providers/twitch/PubSubActions.hpp"
 #include "providers/twitch/PubSubManager.hpp"
 #include "providers/twitch/PubSubMessages.hpp"
+#include "providers/twitch/pubsubmessages/LowTrustUsers.hpp"
 #include "providers/twitch/TwitchChannel.hpp"
 #include "providers/twitch/TwitchIrcServer.hpp"
 #include "providers/twitch/TwitchMessageBuilder.hpp"
@@ -473,6 +474,87 @@ void Application::initPubSub()
                 });
             });
 
+    std::ignore =
+        this->twitch->pubsub->signals_.moderation.suspiciousMessageReceived
+            .connect([&](const auto &action) {
+                if (action.treatment ==
+                    PubSubLowTrustUsersMessage::Treatment::INVALID)
+                {
+                    qCWarning(chatterinoTwitch)
+                        << "Received suspicious message with unknown "
+                           "treatment:"
+                        << action.treatmentString;
+                    return;
+                }
+
+                // monitored chats are received over irc; in the future, we will use pubsub instead
+                if (action.treatment !=
+                    PubSubLowTrustUsersMessage::Treatment::Restricted)
+                {
+                    return;
+                }
+
+                if (getSettings()->streamerModeHideModActions &&
+                    isInStreamerMode())
+                {
+                    return;
+                }
+
+                auto chan =
+                    this->twitch->getChannelOrEmptyByID(action.channelID);
+
+                if (chan->isEmpty())
+                {
+                    return;
+                }
+
+                postToThread([chan, action] {
+                    const auto p =
+                        TwitchMessageBuilder::makeLowTrustUserMessage(
+                            action, chan->getName());
+                    chan->addMessage(p.first);
+                    chan->addMessage(p.second);
+                });
+            });
+
+    std::ignore =
+        this->twitch->pubsub->signals_.moderation.suspiciousTreatmentUpdated
+            .connect([&](const auto &action) {
+                if (action.treatment ==
+                    PubSubLowTrustUsersMessage::Treatment::INVALID)
+                {
+                    qCWarning(chatterinoTwitch)
+                        << "Received suspicious user update with unknown "
+                           "treatment:"
+                        << action.treatmentString;
+                    return;
+                }
+
+                if (action.updatedByUserLogin.isEmpty())
+                {
+                    return;
+                }
+
+                if (getSettings()->streamerModeHideModActions &&
+                    isInStreamerMode())
+                {
+                    return;
+                }
+
+                auto chan =
+                    this->twitch->getChannelOrEmptyByID(action.channelID);
+                if (chan->isEmpty())
+                {
+                    return;
+                }
+
+                postToThread([chan, action] {
+                    auto msg =
+                        TwitchMessageBuilder::makeLowTrustUpdateMessage(action);
+                    chan->addMessage(msg);
+                });
+            });
+
     std::ignore =
         this->twitch->pubsub->signals_.moderation.autoModMessageCaught.connect(
             [&](const auto &msg, const QString &channelID) {
@@ -672,6 +754,7 @@ void Application::initPubSub()
         [this] {
             this->twitch->pubsub->unlistenAllModerationActions();
             this->twitch->pubsub->unlistenAutomod();
+            this->twitch->pubsub->unlistenLowTrustUsers();
             this->twitch->pubsub->unlistenWhispers();
         },
         boost::signals2::at_front);

src/CMakeLists.txt

@@ -412,6 +412,8 @@ set(SOURCE_FILES
         providers/twitch/pubsubmessages/ChatModeratorAction.hpp
         providers/twitch/pubsubmessages/Listen.cpp
         providers/twitch/pubsubmessages/Listen.hpp
+        providers/twitch/pubsubmessages/LowTrustUsers.cpp
+        providers/twitch/pubsubmessages/LowTrustUsers.hpp
         providers/twitch/pubsubmessages/Message.hpp
         providers/twitch/pubsubmessages/Unlisten.cpp
         providers/twitch/pubsubmessages/Unlisten.hpp

src/common/Channel.cpp

@@ -315,7 +315,6 @@ bool Channel::isBroadcaster() const
 
 bool Channel::hasModRights() const
 {
-    // fourtf: check if staff
     return this->isMod() || this->isBroadcaster();
 }
 

src/messages/Message.hpp

@@ -52,6 +52,7 @@ enum class MessageFlag : int64_t {
     LiveUpdatesUpdate = (1LL << 30),
     /// The message caught by AutoMod containing the user who sent the message & its contents
     AutoModOffendingMessage = (1LL << 31),
+    LowTrustUsers = (1LL << 32),
 };
 using MessageFlags = FlagsEnum<MessageFlag>;
 

src/messages/layouts/MessageLayout.cpp

@@ -367,7 +367,8 @@ void MessageLayout::updateBuffer(QPixmap *buffer,
             blendColors(backgroundColor,
                         *ctx.colorProvider.color(ColorType::RedeemedHighlight));
     }
-    else if (this->message_->flags.has(MessageFlag::AutoMod))
+    else if (this->message_->flags.has(MessageFlag::AutoMod) ||
+             this->message_->flags.has(MessageFlag::LowTrustUsers))
     {
         backgroundColor = QColor("#404040");
     }

src/providers/twitch/PubSubManager.cpp

@@ -7,6 +7,7 @@
 #include "providers/twitch/PubSubHelpers.hpp"
 #include "providers/twitch/PubSubMessages.hpp"
 #include "providers/twitch/TwitchAccount.hpp"
+#include "pubsubmessages/LowTrustUsers.hpp"
 #include "util/DebugCount.hpp"
 #include "util/Helpers.hpp"
 #include "util/RapidjsonHelpers.hpp"
@@ -585,6 +586,25 @@ void PubSub::unlistenAutomod()
     }
 }
 
+void PubSub::unlistenLowTrustUsers()
+{
+    for (const auto &p : this->clients)
+    {
+        const auto &client = p.second;
+        if (const auto &[topics, nonce] =
+                client->unlistenPrefix("low-trust-users.");
+            !topics.empty())
+        {
+            this->registerNonce(nonce, {
+                                           client,
+                                           "UNLISTEN",
+                                           topics,
+                                           topics.size(),
+                                       });
+        }
+    }
+}
+
 void PubSub::unlistenWhispers()
 {
     for (const auto &p : this->clients)
@@ -670,6 +690,30 @@ void PubSub::listenToAutomod(const QString &channelID)
     this->listenToTopic(topic);
 }
 
+void PubSub::listenToLowTrustUsers(const QString &channelID)
+{
+    if (this->userID_.isEmpty())
+    {
+        qCDebug(chatterinoPubSub)
+            << "Unable to listen to low trust users topic, no user logged in";
+        return;
+    }
+
+    static const QString topicFormat("low-trust-users.%1.%2");
+    assert(!channelID.isEmpty());
+
+    auto topic = topicFormat.arg(this->userID_, channelID);
+
+    if (this->isListeningToTopic(topic))
+    {
+        return;
+    }
+
+    qCDebug(chatterinoPubSub) << "Listen to topic" << topic;
+
+    this->listenToTopic(topic);
+}
+
 void PubSub::listenToChannelPointRewards(const QString &channelID)
 {
     static const QString topicFormat("community-points-channel-v1.%1");
@@ -1169,6 +1213,38 @@ void PubSub::handleMessageResponse(const PubSubMessageMessage &message)
         this->signals_.moderation.autoModMessageCaught.invoke(innerMessage,
                                                               channelID);
     }
+    else if (topic.startsWith("low-trust-users."))
+    {
+        auto oInnerMessage = message.toInner<PubSubLowTrustUsersMessage>();
+        if (!oInnerMessage)
+        {
+            return;
+        }
+
+        auto innerMessage = *oInnerMessage;
+
+        switch (innerMessage.type)
+        {
+            case PubSubLowTrustUsersMessage::Type::UserMessage: {
+                this->signals_.moderation.suspiciousMessageReceived.invoke(
+                    innerMessage);
+            }
+            break;
+
+            case PubSubLowTrustUsersMessage::Type::TreatmentUpdate: {
+                this->signals_.moderation.suspiciousTreatmentUpdated.invoke(
+                    innerMessage);
+            }
+            break;
+
+            case PubSubLowTrustUsersMessage::Type::INVALID: {
+                qCWarning(chatterinoPubSub)
+                    << "Invalid low trust users event type:"
+                    << innerMessage.typeString;
+            }
+            break;
+        }
+    }
     else
     {
         qCDebug(chatterinoPubSub) << "Unknown topic:" << topic;

src/providers/twitch/PubSubManager.hpp

@@ -34,6 +34,7 @@ struct PubSubAutoModQueueMessage;
 struct AutomodAction;
 struct AutomodUserAction;
 struct AutomodInfoAction;
+struct PubSubLowTrustUsersMessage;
 struct PubSubWhisperMessage;
 
 struct PubSubListenMessage;
@@ -67,9 +68,6 @@ class PubSub
     QString userID_;
 
 public:
-    // The max amount of connections we may open
-    static constexpr int maxConnections = 10;
-
     PubSub(const QString &host,
            std::chrono::seconds pingInterval = std::chrono::seconds(15));
 
@@ -100,6 +98,9 @@ public:
             Signal<BanAction> userBanned;
             Signal<UnbanAction> userUnbanned;
 
+            Signal<PubSubLowTrustUsersMessage> suspiciousMessageReceived;
+            Signal<PubSubLowTrustUsersMessage> suspiciousTreatmentUpdated;
+
             // Message caught by automod
             //                                channelID
             pajlada::Signals::Signal<PubSubAutoModQueueMessage, QString>
@@ -126,12 +127,56 @@ public:
 
     void unlistenAllModerationActions();
     void unlistenAutomod();
+    void unlistenLowTrustUsers();
     void unlistenWhispers();
 
+    /**
+     * Listen to incoming whispers for the currently logged in user.
+     * This topic is relevant for everyone.
+     *
+     * PubSub topic: whispers.{currentUserID}
+     */
     bool listenToWhispers();
+
+    /**
+     * Listen to moderation actions in the given channel.
+     * This topic is relevant for everyone.
+     * For moderators, this topic includes blocked/permitted terms updates,
+     * roomstate changes, general mod/vip updates, all bans/timeouts/deletions.
+     * For normal users, this topic includes moderation actions that are targetted at the local user:
+     * automod catching a user's sent message, a moderator approving or denying their caught messages,
+     * the user gaining/losing mod/vip, the user receiving a ban/timeout/deletion.
+     *
+     * PubSub topic: chat_moderator_actions.{currentUserID}.{channelID}
+     */
     void listenToChannelModerationActions(const QString &channelID);
+
+    /**
+     * Listen to Automod events in the given channel.
+     * This topic is only relevant for moderators.
+     * This will send events about incoming messages that
+     * are caught by Automod.
+     *
+     * PubSub topic: automod-queue.{currentUserID}.{channelID}
+     */
     void listenToAutomod(const QString &channelID);
 
+    /**
+     * Listen to Low Trust events in the given channel.
+     * This topic is only relevant for moderators.
+     * This will fire events about suspicious treatment updates
+     * and messages sent by restricted/monitored users.
+     *
+     * PubSub topic: low-trust-users.{currentUserID}.{channelID}
+     */
+    void listenToLowTrustUsers(const QString &channelID);
+
+    /**
+     * Listen to incoming channel point redemptions in the given channel.
+     * This topic is relevant for everyone.
+     *
+     * PubSub topic: community-points-channel-v1.{channelID}
+     */
     void listenToChannelPointRewards(const QString &channelID);
 
     std::vector<QString> requests;

src/providers/twitch/TwitchChannel.cpp

@@ -1253,7 +1253,11 @@ void TwitchChannel::refreshPubSub()
     getApp()->twitch->pubsub->setAccount(currentAccount);
 
     getApp()->twitch->pubsub->listenToChannelModerationActions(roomId);
-    getApp()->twitch->pubsub->listenToAutomod(roomId);
+    if (this->hasModRights())
+    {
+        getApp()->twitch->pubsub->listenToAutomod(roomId);
+        getApp()->twitch->pubsub->listenToLowTrustUsers(roomId);
+    }
     getApp()->twitch->pubsub->listenToChannelPointRewards(roomId);
 }
 

src/providers/twitch/TwitchIrcServer.cpp

@@ -25,13 +25,11 @@
 
 #include <cassert>
 
-// using namespace Communi;
 using namespace std::chrono_literals;
 
-#define TWITCH_PUBSUB_URL "wss://pubsub-edge.twitch.tv"
-
 namespace {
 
+const QString TWITCH_PUBSUB_URL = "wss://pubsub-edge.twitch.tv";
 const QString BTTV_LIVE_UPDATES_URL = "wss://sockets.betterttv.net/ws";
 const QString SEVENTV_EVENTAPI_URL = "wss://events.7tv.io/v3";
 
@@ -45,11 +43,10 @@ TwitchIrcServer::TwitchIrcServer()
     , liveChannel(new Channel("/live", Channel::Type::TwitchLive))
     , automodChannel(new Channel("/automod", Channel::Type::TwitchAutomod))
     , watchingChannel(Channel::getEmpty(), Channel::Type::TwitchWatching)
+    , pubsub(new PubSub(TWITCH_PUBSUB_URL))
 {
     this->initializeIrc();
 
-    this->pubsub = new PubSub(TWITCH_PUBSUB_URL);
-
     if (getSettings()->enableBTTVLiveUpdates &&
         getSettings()->enableBTTVChannelEmotes)
     {

src/providers/twitch/TwitchIrcServer.hpp

@@ -80,6 +80,7 @@ public:
     const ChannelPtr automodChannel;
     IndirectChannel watchingChannel;
 
+    // NOTE: We currently leak this
     PubSub *pubsub;
     std::unique_ptr<BttvLiveUpdates> bttvLiveUpdates;
     std::unique_ptr<SeventvEventAPI> seventvEventAPI;

src/providers/twitch/TwitchMessageBuilder.cpp

@@ -1933,6 +1933,188 @@ std::pair<MessagePtr, MessagePtr> TwitchMessageBuilder::makeAutomodMessage(
     return std::make_pair(message1, message2);
 }
 
+MessagePtr TwitchMessageBuilder::makeLowTrustUpdateMessage(
+    const PubSubLowTrustUsersMessage &action)
+{
+    MessageBuilder builder;
+    builder.emplace<TimestampElement>();
+    builder.message().flags.set(MessageFlag::System);
+    builder.message().flags.set(MessageFlag::PubSub);
+    builder.message().flags.set(MessageFlag::DoNotTriggerNotification);
+
+    builder
+        .emplace<TextElement>(action.updatedByUserDisplayName,
+                              MessageElementFlag::Username,
+                              MessageColor::System, FontStyle::ChatMediumBold)
+        ->setLink({Link::UserInfo, action.updatedByUserLogin});
+
+    assert(action.treatment != PubSubLowTrustUsersMessage::Treatment::INVALID);
+    switch (action.treatment)
+    {
+        case PubSubLowTrustUsersMessage::Treatment::NoTreatment: {
+            builder.emplace<TextElement>("removed", MessageElementFlag::Text,
+                                         MessageColor::System);
+            builder
+                .emplace<TextElement>(action.suspiciousUserDisplayName,
+                                      MessageElementFlag::Username,
+                                      MessageColor::System,
+                                      FontStyle::ChatMediumBold)
+                ->setLink({Link::UserInfo, action.suspiciousUserLogin});
+            builder.emplace<TextElement>("from the suspicious user list.",
+                                         MessageElementFlag::Text,
+                                         MessageColor::System);
+        }
+        break;
+
+        case PubSubLowTrustUsersMessage::Treatment::ActiveMonitoring: {
+            builder.emplace<TextElement>("added", MessageElementFlag::Text,
+                                         MessageColor::System);
+            builder
+                .emplace<TextElement>(action.suspiciousUserDisplayName,
+                                      MessageElementFlag::Username,
+                                      MessageColor::System,
+                                      FontStyle::ChatMediumBold)
+                ->setLink({Link::UserInfo, action.suspiciousUserLogin});
+            builder.emplace<TextElement>("as a monitored suspicious chatter.",
+                                         MessageElementFlag::Text,
+                                         MessageColor::System);
+        }
+        break;
+
+        case PubSubLowTrustUsersMessage::Treatment::Restricted: {
+            builder.emplace<TextElement>("added", MessageElementFlag::Text,
+                                         MessageColor::System);
+            builder
+                .emplace<TextElement>(action.suspiciousUserDisplayName,
+                                      MessageElementFlag::Username,
+                                      MessageColor::System,
+                                      FontStyle::ChatMediumBold)
+                ->setLink({Link::UserInfo, action.suspiciousUserLogin});
+            builder.emplace<TextElement>("as a restricted suspicious chatter.",
+                                         MessageElementFlag::Text,
+                                         MessageColor::System);
+        }
+        break;
+
+        default:
+            qCDebug(chatterinoTwitch) << "Unexpected suspicious treatment: "
+                                      << action.treatmentString;
+            break;
+    }
+
+    return builder.release();
+}
+
+std::pair<MessagePtr, MessagePtr> TwitchMessageBuilder::makeLowTrustUserMessage(
+    const PubSubLowTrustUsersMessage &action, const QString &channelName)
+{
+    MessageBuilder builder, builder2;
+
+    // Builder for low trust user message with explanation
+    builder.message().channelName = channelName;
+    builder.message().flags.set(MessageFlag::PubSub);
+    builder.message().flags.set(MessageFlag::LowTrustUsers);
+
+    // AutoMod shield badge
+    builder.emplace<BadgeElement>(makeAutoModBadge(),
+                                  MessageElementFlag::BadgeChannelAuthority);
+
+    // Suspicious user header message
+    QString prefix = "Suspicious User:";
+    builder.emplace<TextElement>(prefix, MessageElementFlag::Text,
+                                 MessageColor(QColor("blue")),
+                                 FontStyle::ChatMediumBold);
+
+    QString headerMessage;
+    if (action.treatment == PubSubLowTrustUsersMessage::Treatment::Restricted)
+    {
+        headerMessage = "Restricted";
+    }
+    else
+    {
+        headerMessage = "Monitored";
+    }
+
+    if (action.restrictionTypes.has(
+            PubSubLowTrustUsersMessage::RestrictionType::ManuallyAdded))
+    {
+        headerMessage += " by " + action.updatedByUserLogin;
+    }
+
+    headerMessage += " at " + action.updatedAt;
+
+    if (action.restrictionTypes.has(
+            PubSubLowTrustUsersMessage::RestrictionType::DetectedBanEvader))
+    {
+        QString evader;
+        if (action.evasionEvaluation ==
+            PubSubLowTrustUsersMessage::EvasionEvaluation::LikelyEvader)
+        {
+            evader = "likely";
+        }
+        else
+        {
+            evader = "possible";
+        }
+
+        headerMessage += ". Detected as " + evader + " ban evader";
+    }
+
+    if (action.restrictionTypes.has(
+            PubSubLowTrustUsersMessage::RestrictionType::BannedInSharedChannel))
+    {
+        headerMessage += ". Banned in " +
+                         QString::number(action.sharedBanChannelIDs.size()) +
+                         " shared channels";
+    }
+
+    builder.emplace<TextElement>(headerMessage, MessageElementFlag::Text,
+                                 MessageColor::Text);
+    builder.message().messageText = prefix + " " + headerMessage;
+    builder.message().searchText = prefix + " " + headerMessage;
+
+    auto message1 = builder.release();
+
+    //
+    // Builder for offender's message
+    builder2.message().channelName = channelName;
+    builder2
+        .emplace<TextElement>("#" + channelName,
+                              MessageElementFlag::ChannelName,
+                              MessageColor::System)
+        ->setLink({Link::JumpToChannel, channelName});
+    builder2.emplace<TimestampElement>();
+    builder2.emplace<TwitchModerationElement>();
+    builder2.message().loginName = action.suspiciousUserLogin;
+    builder2.message().flags.set(MessageFlag::PubSub);
+    builder2.message().flags.set(MessageFlag::LowTrustUsers);
+
+    // sender username
+    builder2
+        .emplace<TextElement>(action.suspiciousUserDisplayName + ":",
+                              MessageElementFlag::BoldUsername,
+                              MessageColor(action.suspiciousUserColor),
+                              FontStyle::ChatMediumBold)
+        ->setLink({Link::UserInfo, action.suspiciousUserLogin});
+    builder2
+        .emplace<TextElement>(action.suspiciousUserDisplayName + ":",
+                              MessageElementFlag::NonBoldUsername,
+                              MessageColor(action.suspiciousUserColor))
+        ->setLink({Link::UserInfo, action.suspiciousUserLogin});
+
+    // sender's message caught by AutoMod
+    builder2.emplace<TextElement>(action.text, MessageElementFlag::Text,
+                                  MessageColor::Text);
+    auto text =
+        QString("%1: %2").arg(action.suspiciousUserDisplayName, action.text);
+    builder2.message().messageText = text;
+    builder2.message().searchText = text;
+
+    auto message2 = builder2.release();
+
+    return std::make_pair(message1, message2);
+}
+
 void TwitchMessageBuilder::setThread(std::shared_ptr<MessageThread> thread)
 {
     this->thread_ = std::move(thread);

src/providers/twitch/TwitchMessageBuilder.hpp

@@ -3,6 +3,7 @@
 #include "common/Aliases.hpp"
 #include "common/Outcome.hpp"
 #include "messages/SharedMessageBuilder.hpp"
+#include "pubsubmessages/LowTrustUsers.hpp"
 
 #include <IrcMessage>
 #include <QString>
@@ -93,6 +94,11 @@ public:
         const AutomodAction &action, const QString &channelName);
     static MessagePtr makeAutomodInfoMessage(const AutomodInfoAction &action);
 
+    static std::pair<MessagePtr, MessagePtr> makeLowTrustUserMessage(
+        const PubSubLowTrustUsersMessage &action, const QString &channelName);
+    static MessagePtr makeLowTrustUpdateMessage(
+        const PubSubLowTrustUsersMessage &action);
+
     // Shares some common logic from SharedMessageBuilder::parseBadgeTag
     static std::unordered_map<QString, QString> parseBadgeInfoTag(
         const QVariantMap &tags);

src/providers/twitch/pubsubmessages/LowTrustUsers.cpp

@@ -0,0 +1,104 @@
+#include "providers/twitch/pubsubmessages/LowTrustUsers.hpp"
+
+#include <QDateTime>
+#include <QJsonArray>
+
+namespace chatterino {
+
+PubSubLowTrustUsersMessage::PubSubLowTrustUsersMessage(const QJsonObject &root)
+    : typeString(root.value("type").toString())
+{
+    if (const auto oType =
+            magic_enum::enum_cast<Type>(this->typeString.toStdString());
+        oType.has_value())
+    {
+        this->type = oType.value();
+    }
+
+    auto data = root.value("data").toObject();
+
+    if (this->type == Type::UserMessage)
+    {
+        this->msgID = data.value("message_id").toString();
+        this->sentAt = data.value("sent_at").toString();
+        this->text =
+            data.value("message_content").toObject().value("text").toString();
+
+        // the rest of the data is within a nested object
+        data = data.value("low_trust_user").toObject();
+
+        const auto sender = data.value("sender").toObject();
+        this->suspiciousUserID = sender.value("user_id").toString();
+        this->suspiciousUserLogin = sender.value("login").toString();
+        this->suspiciousUserDisplayName =
+            sender.value("display_name").toString();
+        this->suspiciousUserColor =
+            QColor(sender.value("chat_color").toString());
+
+        std::vector<LowTrustUserChatBadge> badges;
+        for (const auto &badge : sender.value("badges").toArray())
+        {
+            badges.emplace_back(badge.toObject());
+        }
+        this->senderBadges = badges;
+
+        const auto sharedValue = data.value("shared_ban_channel_ids");
+        std::vector<QString> sharedIDs;
+        if (!sharedValue.isNull())
+        {
+            for (const auto &id : sharedValue.toArray())
+            {
+                sharedIDs.emplace_back(id.toString());
+            }
+        }
+        this->sharedBanChannelIDs = sharedIDs;
+    }
+    else
+    {
+        this->suspiciousUserID = data.value("target_user_id").toString();
+        this->suspiciousUserLogin = data.value("target_user").toString();
+        this->suspiciousUserDisplayName = this->suspiciousUserLogin;
+    }
+
+    this->channelID = data.value("channel_id").toString();
+    this->updatedAtString = data.value("updated_at").toString();
+    this->updatedAt = QDateTime::fromString(this->updatedAtString, Qt::ISODate)
+                          .toLocalTime()
+                          .toString("MMM d yyyy, h:mm ap");
+
+    const auto updatedBy = data.value("updated_by").toObject();
+    this->updatedByUserID = updatedBy.value("id").toString();
+    this->updatedByUserLogin = updatedBy.value("login").toString();
+    this->updatedByUserDisplayName = updatedBy.value("display_name").toString();
+
+    this->treatmentString = data.value("treatment").toString();
+    if (const auto oTreatment = magic_enum::enum_cast<Treatment>(
+            this->treatmentString.toStdString());
+        oTreatment.has_value())
+    {
+        this->treatment = oTreatment.value();
+    }
+
+    this->evasionEvaluationString =
+        data.value("ban_evasion_evaluation").toString();
+    if (const auto oEvaluation = magic_enum::enum_cast<EvasionEvaluation>(
+            this->evasionEvaluationString.toStdString());
+        oEvaluation.has_value())
+    {
+        this->evasionEvaluation = oEvaluation.value();
+    }
+
+    FlagsEnum<RestrictionType> restrictions;
+    for (const auto &rType : data.value("types").toArray())
+    {
+        if (const auto oRestriction = magic_enum::enum_cast<RestrictionType>(
+                rType.toString().toStdString());
+            oRestriction.has_value())
+        {
+            restrictions.set(oRestriction.value());
+        }
+    }
+    this->restrictionTypes = restrictions;
+}
+
+}  // namespace chatterino

src/providers/twitch/pubsubmessages/LowTrustUsers.hpp

@@ -0,0 +1,255 @@
+#pragma once
+
+#include <common/FlagsEnum.hpp>
+#include <magic_enum/magic_enum.hpp>
+#include <QColor>
+#include <QJsonObject>
+#include <QString>
+
+namespace chatterino {
+
+struct LowTrustUserChatBadge {
+    QString id;
+    QString version;
+
+    explicit LowTrustUserChatBadge(const QJsonObject &obj)
+        : id(obj.value("id").toString())
+        , version(obj.value("version").toString())
+    {
+    }
+};
+
+struct PubSubLowTrustUsersMessage {
+    /**
+     * The type of low trust message update
+     */
+    enum class Type {
+        /**
+         * An incoming message from someone marked as low trust
+         */
+        UserMessage,
+
+        /**
+         * An incoming update about a user's low trust status
+         */
+        TreatmentUpdate,
+
+        INVALID,
+    };
+
+    /**
+     * The treatment set for the suspicious user
+     */
+    enum class Treatment {
+        NoTreatment,
+        ActiveMonitoring,
+        Restricted,
+
+        INVALID,
+    };
+
+    /**
+     * A ban evasion likelihood value (if any) that has been applied to the user
+     * automatically by Twitch
+     */
+    enum class EvasionEvaluation {
+        UnknownEvader,
+        UnlikelyEvader,
+        LikelyEvader,
+        PossibleEvader,
+
+        INVALID,
+    };
+
+    /**
+     * Restriction type (if any) that apply to the suspicious user
+     */
+    enum class RestrictionType : uint8_t {
+        UnknownType = 1 << 0,
+        ManuallyAdded = 1 << 1,
+        DetectedBanEvader = 1 << 2,
+        BannedInSharedChannel = 1 << 3,
+
+        INVALID = 1 << 4,
+    };
+
+    Type type = Type::INVALID;
+
+    Treatment treatment = Treatment::INVALID;
+
+    EvasionEvaluation evasionEvaluation = EvasionEvaluation::INVALID;
+
+    FlagsEnum<RestrictionType> restrictionTypes;
+
+    QString channelID;
+
+    QString suspiciousUserID;
+    QString suspiciousUserLogin;
+    QString suspiciousUserDisplayName;
+
+    QString updatedByUserID;
+    QString updatedByUserLogin;
+    QString updatedByUserDisplayName;
+
+    /**
+     * Formatted timestamp of when the treatment was last updated for the suspicious user
+     */
+    QString updatedAt;
+
+    /**
+     * Plain text of the message sent.
+     * Only used for the UserMessage type.
+     */
+    QString text;
+
+    /**
+     * ID of the message.
+     * Only used for the UserMessage type.
+     */
+    QString msgID;
+
+    /**
+     * RFC3339 timestamp of when the message was sent.
+     * Only used for the UserMessage type.
+     */
+    QString sentAt;
+
+    /**
+     * Color of the user who sent the message.
+     * Only used for the UserMessage type.
+     */
+    QColor suspiciousUserColor;
+
+    /**
+     * A list of channel IDs where the suspicious user is also banned.
+     * Only used for the UserMessage type.
+     */
+    std::vector<QString> sharedBanChannelIDs;
+
+    /**
+     * A list of badges of the user who sent the message.
+     * Only used for the UserMessage type.
+     */
+    std::vector<LowTrustUserChatBadge> senderBadges;
+
+    /**
+     * Stores the string value of `type`
+     * Useful in case type shows up as invalid after being parsed
+     */
+    QString typeString;
+
+    /**
+     * Stores the string value of `treatment`
+     * Useful in case treatment shows up as invalid after being parsed
+     */
+    QString treatmentString;
+
+    /**
+     * Stores the string value of `ban_evasion_evaluation`
+     * Useful in case evasionEvaluation shows up as invalid after being parsed
+     */
+    QString evasionEvaluationString;
+
+    /**
+     * Stores the string value of `updated_at`
+     * Useful in case formattedUpdatedAt doesn't parse correctly
+     */
+    QString updatedAtString;
+
+    PubSubLowTrustUsersMessage() = default;
+    explicit PubSubLowTrustUsersMessage(const QJsonObject &root);
+};
+
+}  // namespace chatterino
+
+template <>
+constexpr magic_enum::customize::customize_t magic_enum::customize::enum_name<
+    chatterino::PubSubLowTrustUsersMessage::Type>(
+    chatterino::PubSubLowTrustUsersMessage::Type value) noexcept
+{
+    switch (value)
+    {
+        case chatterino::PubSubLowTrustUsersMessage::Type::UserMessage:
+            return "low_trust_user_new_message";
+
+        case chatterino::PubSubLowTrustUsersMessage::Type::TreatmentUpdate:
+            return "low_trust_user_treatment_update";
+
+        default:
+            return default_tag;
+    }
+}
+
+template <>
+constexpr magic_enum::customize::customize_t magic_enum::customize::enum_name<
+    chatterino::PubSubLowTrustUsersMessage::Treatment>(
+    chatterino::PubSubLowTrustUsersMessage::Treatment value) noexcept
+{
+    using Treatment = chatterino::PubSubLowTrustUsersMessage::Treatment;
+    switch (value)
+    {
+        case Treatment::NoTreatment:
+            return "NO_TREATMENT";
+
+        case Treatment::ActiveMonitoring:
+            return "ACTIVE_MONITORING";
+
+        case Treatment::Restricted:
+            return "RESTRICTED";
+
+        default:
+            return default_tag;
+    }
+}
+
+template <>
+constexpr magic_enum::customize::customize_t magic_enum::customize::enum_name<
+    chatterino::PubSubLowTrustUsersMessage::EvasionEvaluation>(
+    chatterino::PubSubLowTrustUsersMessage::EvasionEvaluation value) noexcept
+{
+    using EvasionEvaluation =
+        chatterino::PubSubLowTrustUsersMessage::EvasionEvaluation;
+    switch (value)
+    {
+        case EvasionEvaluation::UnknownEvader:
+            return "UNKNOWN_EVADER";
+
+        case EvasionEvaluation::UnlikelyEvader:
+            return "UNLIKELY_EVADER";
+
+        case EvasionEvaluation::LikelyEvader:
+            return "LIKELY_EVADER";
+
+        case EvasionEvaluation::PossibleEvader:
+            return "POSSIBLE_EVADER";
+
+        default:
+            return default_tag;
+    }
+}
+
+template <>
+constexpr magic_enum::customize::customize_t magic_enum::customize::enum_name<
+    chatterino::PubSubLowTrustUsersMessage::RestrictionType>(
+    chatterino::PubSubLowTrustUsersMessage::RestrictionType value) noexcept
+{
+    using RestrictionType =
+        chatterino::PubSubLowTrustUsersMessage::RestrictionType;
+    switch (value)
+    {
+        case RestrictionType::UnknownType:
+            return "UNKNOWN_TYPE";
+
+        case RestrictionType::ManuallyAdded:
+            return "MANUALLY_ADDED";
+
+        case RestrictionType::DetectedBanEvader:
+            return "DETECTED_BAN_EVADER";
+
+        case RestrictionType::BannedInSharedChannel:
+            return "BANNED_IN_SHARED_CHANNEL";
+
+        default:
+            return default_tag;
+    }
+}